Privacy Policy 

Arche Healthcare [Arche] is committed to keeping any and all personal information collected from individuals that visit our website and make use of our online services accurate, confidential, secure and private. We have designed and created our Privacy Policy to meet and exceed most existing Privacy standards. Therefore, this Privacy Policy agreement shall apply to Arche and govern any and all data collection and usage thereof. Through the use of the Arche website, you are herein consenting to the following data procedures expressed within this agreement.

Collection of Information 

This site will only collect personal information that you knowingly and willingly provide by way of surveys, completed forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided on this site. Arche may have the occasion to collect anonymous demographic information such as age, gender, household income, and race later. It is highly recommended and suggested that you review the Privacy Polices and statements of any website you chose to use or frequent to better understand the way in which other websites garner, make use of and share information collected.

Use of Information collected 

Arche Healthcare may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information to keep you informed of other possible products and / or services that may be available to you from Arche. Arche may also be in contact with you with regards to completing survey and / or research questionnaires related to your opinion of current or potential future services that may be offered. Arche does not now, nor will it in the future sell, rent or lease any of our customer lists and / or names to any third parties.

Arche may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and / or in good faith believe that such action is deemed necessary or is required to:

  1. Remain in conformance with any laws, and / or statutes or to comply with any process which may be served upon Arche and or our website;
  2. Maintain, safeguard and / or preserve all the rights and / or property of Arche; and
  3. Perform under demanding conditions to safeguard the personal safety of users of and / or the general public.

Protection of Personal Information 

Arche maintains reasonable administrative, technical, and physical precautions designed to safeguard your personal Information provided on our website against loss, theft and misuse, as well as against unauthorized access disclosure, alteration and destruction.  However, no security system is impenetrable and, while we make every effort to safeguard your information, we cannot guarantee the security of our website, nor can we guarantee that the personal information you supply is completely secure from people who might attempt to evade security measures or intercept transmission over the internet. Arche is not liable for illegal acts of third parties such as criminal hackers. In order to secure private and confidential attention, you may contact Arche by telephone at 1-866-385-6442, by e-mail at  codeofconduct@archehealthcare.com or write us at Arche Healthcare LLC, 24 East Avenue #273, New Canaan, CT 06840.

Integrity and Retention of Personal Information 

Arche makes it easy for you to keep your personal information accurate, complete and up-to-date. We will retain your personal information for the period necessary to fulfill the purpose outlined in our Privacy Policies unless a longer retention period is required or permitted by law.

Children Under the age of thirteen [13] 

Arche Healthcare does not knowingly collect personal identifiable information from children under the age of thirteen [13] without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen [13], we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen [13] must seek and obtain parent or guardian permission to use this website.

Unsubscribe or opt-out 

All users and / or visitors to our website have the option to discontinue receiving communication from us and / or reserve the right to discontinue receiving communications by way of email.  To discontinue or unsubscribe to our website, please send an email that you wish to unsubscribe to Arche Healthcare at info@archehealthcare.com. If you wish to unsubscribe or opt-out from any third-party website, you must go to that specific website to unsubscribe and / or opt-out.

Links to Other Websites 

Our website does contain links to other websites. Arche Healthcare does not claim nor accept responsibility for any privacy policies, practices and / or procedures of other such websites. Therefore, we encourage all user and visitors to be aware when they leave our website and to read the Privacy statements of each and every website that collects penalty identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.

Modifying Our Privacy Policy 

Arche may update this Privacy Policy from time to time. When we change this Privacy Policy in any material way, a notice well be posted on our website along with the updated Privacy Policy.

 

Arche OPTYX

Do you have a system that helps you automate documentation, improve patient outcomes and increase reimbursements simultaneously? The Arche LEAP Alliance has developed the Arche OPTYX system which supports processes and protocols that will enable you transform into an insights-driven organization that has successfully turned evidence-based medicine into evidence-based practice while seamlessly meeting Medicare documentation requirements.

Our analytics capability leverages disparate data sources that enables you to monitor your progress toward targets and offers you information on your performance compared to the rest of the Arche LEAP Alliance. As a result, you will be able to transform your practice into an insights-driven organization.

Practice Registration

Let’s begin. When you join the Arche LEAP Alliance, we will gather information from your EHR system through an automated process to create a registry of patients with diabetes. Arche OPTYX will identify patients who should have an Arche CDFE (Comprehensive Diabetic Foot Exam), patients who have or have had wounds and amputations and it will also help you manage footwear and insole prescriptions.

Arche LEAP Alliance (ALA) Arche LEAP Captain Training

Training is essential to success, and having a designated Arche LEAP Captain is an essential element of a successful program. The Arche LEAP Captain is the owner of the Arche LEAP Alliance program in your practice. Arche LEAP Captains go through extensive training where they learn about the impact of diabetes on the lower extremities, techniques to educate patients on how to care for their feet and the protocols and processes of the Arche LEAP Alliance program. To ensure LEAP Captains have effectively completed the necessary training, an evaluation of their proficiency as a Therapeutic Footwear Specialist is required at the conclusion of the training program.

Schedule the Arche CDFE

Once identified, patients who need a Arche CDFE should be scheduled for an appointment. All patients with diabetes should have at least one Arche CDFE per year. Additional Arche CDFEs will depend on the patient’s personal risk profile for developing diabetic foot complications and information about any new problems identified during an at-risk or routine appointment.

Arche CDFE

We think of the Arche CDFE as more than just a clinical exam. For us, the CDFE should be a Comprehensive Diabetic Foot Experience! Using our tools and processes turns a clinical examination into an experience that improves your patient’s health literacy by illustrating their personal risk and in response, teaching them them best practices for self-care. This proactive approach leads to the prevention of ulcers and amputations.

Document Transfer

As the Arche CDFE is conducted, the tablet-based Arche OPTYX system will capture all of the relevant documentation from the entire examination beginning with the patient’s signature on a Release of Information Authorization to the final Dispensing Package. The Arche LEAP Alliance Documentation Team will review this documentation to ensure that all of the required elements are completed thoroughly and accurately before sending it to the Certifying Physician.

Documentation Review and Transfer to MD/DO

As documentation is received by the Documentation Team, a review is conducted based on Medicare guidelines to ensure that everything that is required is present, legible and complete. If there are any questions, follow-up ensues until the issue is resolved satisfactorily. The Documentation Team will follow-up with the managing physician’s office up to eight (8) times in an effort to assemble a complete documentation packet that will pass an audit. If the relevant information is not available from the MD/DO after eight tries, the practice will be alerted so that the patient can be notified to provide follow-up with their physician as well.

Documentation Audit

When all of the documentation for a therapeutic footwear and insole prescription has been received from both the practice and the MD/DO, the Documentation Team will review it for completion and accuracy, effectively completing a pre-submission audit following CMS rules and guidelines. If the audit results are satisfactory, the prescription is sent to be filled.

In the event of an audit, all of the documentation that you may be asked to produce, from the CDFE results to the dispensing appointment, will be available in one place so that you can easily print or upload it to the requestor. The prescription packet has been pre-audited using Medicare rules and guidelines, and should pass, resulting in reimbursement. If for some reason it does not, Arche Healthcare and Anodyne will provide in-kind products and services for the amount that was not reimbursed.

Filling the Prescription

Once the prescription is filled, the shoes and insoles are shipped to the practice. The patient is informed of the arrival of the prescription and asked to make an appointment for fitting and dispensing.

Fitting and Dispensing Appointment

All of the required documents for the fitting appointment reside in Arche OPTYX. When the appointment is completed, all of the documentation is reviewed by the Documentation Team for thoroughness and accuracy. When correct and complete, the Disensing Packet will be added to the rest of the documentation, and the prescription procurement packet will be complete.

Home Monitoring Equipment

Arche Healthcare offers you the opportunity to provide your patients with an FDA approved at-home plantar temperature monitoring device that enables them to engage in their own self-care.

Follow-up Calls

Rx Dispensed

The Arche LEAP Captain uses their Therapeutic Footwear Specialist Training to ensure proper footwear and insole fit and introduces home monitoring to the patient.