Privacy Policy 

Arche Healthcare [Arche] is committed to keeping any and all personal information collected from individuals that visit our website and make use of our online services accurate, confidential, secure and private. We have designed and created our Privacy Policy to meet and exceed most existing Privacy standards. Therefore, this Privacy Policy agreement shall apply to Arche and govern any and all data collection and usage thereof. Through the use of the Arche website, you are herein consenting to the following data procedures expressed within this agreement.

Collection of Information 

This site will only collect personal information that you knowingly and willingly provide by way of surveys, completed forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided on this site. Arche may have the occasion to collect anonymous demographic information such as age, gender, household income, and race later. It is highly recommended and suggested that you review the Privacy Polices and statements of any website you chose to use or frequent to better understand the way in which other websites garner, make use of and share information collected.

Use of Information collected 

Arche Healthcare may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information to keep you informed of other possible products and / or services that may be available to you from Arche. Arche may also be in contact with you with regards to completing survey and / or research questionnaires related to your opinion of current or potential future services that may be offered. Arche does not now, nor will it in the future sell, rent or lease any of our customer lists and / or names to any third parties.

Arche may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and / or in good faith believe that such action is deemed necessary or is required to:

  1. Remain in conformance with any laws, and / or statutes or to comply with any process which may be served upon Arche and or our website;
  2. Maintain, safeguard and / or preserve all the rights and / or property of Arche; and
  3. Perform under demanding conditions to safeguard the personal safety of users of and / or the general public.

Protection of Personal Information 

Arche maintains reasonable administrative, technical, and physical precautions designed to safeguard your personal Information provided on our website against loss, theft and misuse, as well as against unauthorized access disclosure, alteration and destruction.  However, no security system is impenetrable and, while we make every effort to safeguard your information, we cannot guarantee the security of our website, nor can we guarantee that the personal information you supply is completely secure from people who might attempt to evade security measures or intercept transmission over the internet. Arche is not liable for illegal acts of third parties such as criminal hackers. In order to secure private and confidential attention, you may contact Arche by telephone at 1-866-385-6442, by e-mail at  codeofconduct@archehealthcare.com or write us at Arche Healthcare LLC, 24 East Avenue #273, New Canaan, CT 06840.

Integrity and Retention of Personal Information 

Arche makes it easy for you to keep your personal information accurate, complete and up-to-date. We will retain your personal information for the period necessary to fulfill the purpose outlined in our Privacy Policies unless a longer retention period is required or permitted by law.

Children Under the age of thirteen [13] 

Arche Healthcare does not knowingly collect personal identifiable information from children under the age of thirteen [13] without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen [13], we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen [13] must seek and obtain parent or guardian permission to use this website.

Unsubscribe or opt-out 

All users and / or visitors to our website have the option to discontinue receiving communication from us and / or reserve the right to discontinue receiving communications by way of email.  To discontinue or unsubscribe to our website, please send an email that you wish to unsubscribe to Arche Healthcare at info@archehealthcare.com. If you wish to unsubscribe or opt-out from any third-party website, you must go to that specific website to unsubscribe and / or opt-out.

Links to Other Websites 

Our website does contain links to other websites. Arche Healthcare does not claim nor accept responsibility for any privacy policies, practices and / or procedures of other such websites. Therefore, we encourage all user and visitors to be aware when they leave our website and to read the Privacy statements of each and every website that collects penalty identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.

Modifying Our Privacy Policy 

Arche may update this Privacy Policy from time to time. When we change this Privacy Policy in any material way, a notice well be posted on our website along with the updated Privacy Policy.

 

Arche OPTYX

Do you have a system that helps you automate documentation, improve patient outcomes and increase reimbursements simultaneously? The Arche LEAP Collaborative has developed the Arche OPTYX system which supports processes and protocols that will enable you transform into an insights-driven organization that has successfully turned evidence-based medicine into evidence-based practice while seamlessly meeting Medicare documentation requirements.

Our analytics capability leverages disparate data sources that enables you to monitor your progress toward targets and offers you information on your performance compared to the rest of the Arche LEAP Collaborative. As a result, you will be able to transform your practice into an insights-driven organization.

Arche LEAP Collaborative (ALC) Practice Registration

Let’s begin. The first step is to register and enroll in the Arche LEAP Collaborative. You can do this through the Take the LEAP link at archehealthcare.com. You will need an access code. If you don’t have one, you can let us know about your interest through the "Let’s Talk" link at archehealthcare.com or by speaking to the person who told you about the Arche LEAP Collaborative.

Populate and Update Practice Dashboard and Diabetes Patient Registry

When you join the Arche LEAP Alliance, we will gather information from your EHR system through an automated process to create a registry of patients with diabetes. Arche OPTYX will identify patients who should have an Arche CDFE (Comprehensive Diabetic Foot Exam), patients who have or have had wounds and amputations and it will also help you manage therapeutic footwear and insole prescriptions.

Training for Arche LEAP Captain

Training is essential to success and having a designated Arche LEAP Captain is an essential element of a successful program. The Arche LEAP Captain is the owner of the Arche LEAP Collaborative program in your practice. Arche LEAP Captains go through extensive training where they learn about the impact of diabetes on the lower extremities, techniques to educate patients on how to care for their feet and the protocols and processes of the Arche LEAP Collaborative program. To ensure LEAP Captains have effectively completed the necessary training, an evaluation of their proficiency as a Therapeutic Footwear Specialist is required at the conclusion of the training program.

Schedule CDFE Appointment

Once identified, patients who need an Arche CDFE should be scheduled for an appointment. All patients with diabetes should have at least one Arche CDFE per year. Additional Arche CDFEs will depend on the patient’s personal risk profile for developing diabetic foot complications and information about any new problems identified during an at-risk or routine appointment.

Arche CDFE

We think of the Arche CDFE as more than just a clinical exam. For us, the CDFE should be a Comprehensive Diabetic Foot Experience! Using our tools and processes turns a clinical examination into an experience that improves your patient’s health literacy by illustrating their personal risk and in response, teaching them best practices for self-care. This proactive approach leads to the prevention of ulcers and amputations.

Rx Documentation Procurement and Review

We make documentation easy! From the patient’s signature on a Release of Information authorization to the final Dispensing Package, the entire CDFE exam and process is managed through the Arche OPTYX program.

As documents are gathered, an ongoing review is conducted to ensure that all CMS requirements for completeness are met. We follow-up with the MD/DO managing the patient’s diabetes up to eight (8) times in an effort to assemble a complete documentation packet that will pass an audit. When all of the documentation is gathered and found to be satisfactory, the prescription is sent to be filled.

If there is an audit, all of the required documentation will be available in one place so that you can easily print or upload it to the requestor.

Rx Dispensed

All of the required documents for the fitting and dispensing appointment reside in Arche OPTYX.

During the appointment, the Arche LEAP Captain uses their Therapeutic Footwear Specialist Training to ensure proper footwear and insole fit and introduces home monitoring to the patient.

When the appointment is completed, all of the documentation is reviewed by the Documentation Team for thoroughness and accuracy. When correct and complete, the Dispensing Packet will be added to the rest of the documentation, and the prescription procurement packet will be complete.

Home Temperature and Moisture Monitoring

Arche Healthcare offers you the opportunity to provide your patients with an FDA approved at-home plantar temperature monitoring device that enables them to engage in their own self-care.

Patient Follow-up calls and texts

You are the front line for the care of the lower extremities of your patients with diabetes, and we want to ensure that they come back when they need to!

OPTYX will remind the ALC to call patients two weeks after they have had their therapeutic footwear and insole prescription dispensed. It will also text those that choose to participate in the ReCare program to remind them to come in for their annual CDFE, and for those that are eligible, to come in for their at-risk foot care appointments. Your ALC will also be provided with a list of patients to call who have not had a CDFE in the past year or longer so that your team can call and schedule them for their appointment.

Manage your outcomes

OPTYX equips healthcare providers and relevant healthcare stakeholders with the necessary tools to systematically identify and stratify patients with diabetes to reduce their risk for developing life-threatening diabetic foot complications. It is a patient and prescription management system that tracks and calculates adherence to protocols by each physician, each practice and the entire ALC.

When your registry of patient with diabetes is created, their prior history of wounds, amputations and footwear prescriptions is gathered. Outcomes are measured by comparing a two-year pre-program baseline with the incidence of wounds and amputations going forward. We will also track CDFE’s, at-risk foot care and footwear and insole prescriptions.