Arche Healthcare Team

Scott Kantro, DPM

  • Founder of Arche Healthcare, provider of the only population health management solution designed for the management of lower extremity complications affecting patients with diabetes

  • Leading expert in podiatric medicine, integrating technology and remote patient monitoring to transform diabetic foot care and improve the prevention of lower extremity amputations

  • Founder and CEO

Joanne Russell, RN, BSN

  • Experienced clinician and business leader focused on the development and execution of strategic innovations designed to improve the health and well-being of people with chronic and acute conditions
  • Expert in remote patient monitoring and population health management – covering clinical, operational, customer support and technology areas
  • Part of the team that developed and implemented the first diabetes disease management program in the United States
  • COO

Robert Shangraw

  • Financial executive with broad cross functional experience in wholesale / distribution and manufacturing industries
  • Partners with owner-managers / entrepreneurs as well as private equity and start-up companies, with expertise in turn-around situations and operational leadership
  • CFO

J. Christopher Farmer, MD

  • Nationally and internationally recognized innovator and leader in medicine and C-suite physician executive, providing significant leadership service excellence on behalf of tier one non-profit and for-profit Boards of Directors
  • Founder of several “game changer” global programs, including the Critical Care Aeromedical Transport Team (CCATT) program for the US military
  • Recipient of multiple awards from the Mayo Clinic College of Medicine and the Society of Critical Care Medicine
  • CMO

Robert Frykberg, DPM, MPH

  • Leading international expert on diabetes, diabetic neuropathy and diabetic foot disease with numerous peer-reviewed publications
  • Former Chair of the Foot Care Council of the ADA and a past President of the American College of Foot and Ankle Surgeons
  • Chief Scientific Officer

Rajeev Polepalli

  • Experienced technology professional with expertise in software development, architecture, management and a broad range of technologies
  • Substantial knowledge of CRM, Insurance, Healthcare, Billing, Content Management, Enterprise Commission Management and Enterprise SOA products
  • Specialties include database development and management, application development, data warehousing and business intelligence, SDLC, systems administration
  • CTO

Tanya Travers

  • Seasoned marketing executive experienced across all disciplines, with a focus on strategy development, campaign execution and analytics
  • Blends agency and client-side experience across various healthcare markets, working with startups, established companies and nonprofits
  • Helps companies discover what makes them stand out in the marketplace, and translates their value into share, voice and leadership
  • Marketing Director

Jerome Reicher

  • Creative professional providing business strategy, market analysis, advertising and design services for clinical and chronic care medical markets including surgical, orthopedic, imaging, neurology, cardiology and diabetes
  • Utilizes multichannel media for clients at their target markets touch points: traditional and non-traditional print, web and conference fulfillment

Amanda Smith

  • Expert in utilizing the methodologies of Human Centered Design and User Research
  • Significant experience in designing software and experience for end users, ensuring validated ROI based on qualitative and quantitative data acquired during the research phases of the design process
  • UX Design Director

Kamen Kostov

  • Experienced software developer with experience in aerospace, communications and real estate markets
  • Expertise in hardware management and software development on both Microsoft and Apple operating systems
  • Software Developer

Don Edgerton

  •  Director level expert in new business development and commercialization for major Consumer Packaged Goods companies both domestically and internationally with significant experience in Contract Manufacturing

  • Innovator of new CPG products and processes as a Technology Principal and member on Global core competency teams for process engineering

  • Founder of QE Consulting, provider of Class 1 medical devices for the management of lower extremity complications affecting patients with diabetes

  • Director of Product Development


Do you have a system that helps you automate documentation, improve patient outcomes and increase reimbursements simultaneously? The Arche LEAP Collaborative has developed the Arche OPTYX system which supports processes and protocols that will enable you transform into an insights-driven organization that has successfully turned evidence-based medicine into evidence-based practice while seamlessly meeting Medicare documentation requirements.

Our analytics capability leverages disparate data sources that enables you to monitor your progress toward targets and offers you information on your performance compared to the rest of the Arche LEAP Collaborative. As a result, you will be able to transform your practice into an insights-driven organization.

Arche LEAP Collaborative (ALC) Practice Registration

Let’s begin. The first step is to register and enroll in the Arche LEAP Collaborative. You can do this through the Take the LEAP link at You will need an access code. If you don’t have one, you can let us know about your interest through the "Let’s Talk" link at or by speaking to the person who told you about the Arche LEAP Collaborative.

Populate and Update Practice Dashboard and Diabetes Patient Registry

When you join the Arche LEAP Collaborative, we will gather information from your EHR system through an automated process to create a registry of patients with diabetes. Arche OPTYX will identify patients who should have an Arche CDFE (Comprehensive Diabetic Foot Exam), patients who have or have had wounds and amputations and it will also help you manage therapeutic footwear and insole prescriptions.

Training for Arche LEAP Captain

Training is essential to success and having a designated Arche LEAP Captain is an essential element of a successful program. The Arche LEAP Captain is the owner of the Arche LEAP Collaborative program in your practice. Arche LEAP Captains go through extensive training where they learn about the impact of diabetes on the lower extremities, techniques to educate patients on how to care for their feet and the protocols and processes of the Arche LEAP Collaborative program. To ensure LEAP Captains have effectively completed the necessary training, an evaluation of their proficiency as a Therapeutic Footwear Specialist is required at the conclusion of the training program.

Schedule CDFE Appointment

Once identified, patients who need an Arche CDFE should be scheduled for an appointment. All patients with diabetes should have one Arche CDFE per year.

Arche CDFE

We think of the Arche CDFE as more than just a clinical exam. For us, the CDFE should be a Comprehensive Diabetic Foot Experience! Using our tools and processes turns a clinical examination into an experience that improves your patient’s health literacy by illustrating their personal risk and in response, teaching them best practices for self-care. This proactive approach leads to the prevention of ulcers and amputations.

Rx Documentation Procurement and Review

We make documentation easy! From the patient’s signature on a Release of Information authorization to the final Dispensing Package, the entire CDFE exam and process is managed through the Arche OPTYX program.

As documents are gathered, an ongoing review is conducted to ensure that all CMS requirements for completeness are met. We follow-up with the MD/DO managing the patient’s diabetes up to eight (8) times in an effort to assemble a complete documentation packet that will pass an audit. When all of the documentation is gathered and found to be satisfactory, the prescription is sent to be filled.

If there is an audit, all of the required documentation will be available in one place so that you can easily print or upload it to the requestor.

Rx Dispensed

All of the required documents for the fitting and dispensing appointment reside in Arche OPTYX.

During the appointment, the Arche LEAP Captain uses their training to ensure proper footwear and insole fit and introduces home monitoring to the patient.

When the appointment is completed, all of the documentation is reviewed by the Documentation Team for thoroughness and accuracy. When correct and complete, the Dispensing Packet will be added to the rest of the documentation, and the prescription procurement packet will be complete.

Home Temperature and Moisture Monitoring

Arche Healthcare offers you the opportunity to provide your patients with an easy to use device to measure their Skin Moisture Index and an FDA approved at-home plantar temperature monitoring device that enables them to engage in their own self-care.

Patient Follow-up calls and texts

You are the front line for the care of the lower extremities of your patients with diabetes, and we want to ensure that they come back when they need to!

OPTYX will remind the ALC to call patients two weeks after they have had their therapeutic footwear and insole prescription dispensed. It will also text those that choose to participate in the ReCare program to remind them to come in for their annual CDFE, and for those that are eligible, to come in for their at-risk foot care appointments. Your ALC will also be provided with a list of patients to call who have not had a CDFE in the past year or longer so that your team can call and schedule them for their appointment.

Manage your outcomes

OPTYX equips healthcare providers and relevant healthcare stakeholders with the necessary tools to systematically identify and stratify patients with diabetes to reduce their risk for developing life-threatening diabetic foot complications. It is a patient and prescription management system that tracks and calculates adherence to protocols by each physician, each practice and the entire ALC.

When your registry of patient with diabetes is created, their prior history of wounds, amputations and footwear prescriptions is gathered. Outcomes are measured by comparing a two-year pre-program baseline with the incidence of wounds and amputations going forward. We will also track CDFE’s, at-risk foot care and footwear and insole prescriptions.